Hospitals are driving value and affordability through redesigning the delivery system, managing risk and new payment models, improving quality and outcomes, and implementing operational solutions. Read the case studies below to learn about how AHA members are applying these strategies to improve quality and decrease health care costs.
Tell us how your hospital is engaging with the 2020 election and we will feature your story. Email us at WeCareWeVote@aha.org. Please include your contact information, a photo, and a brief summary, and we'll contact you for more details.
Just over a year ago, Alister Martin, M.D., saw an overlap in individuals not registered to vote and those using emergency departments and community health centers for low-acuity or non-emergency complaints.
“The top three populations in both categories are those who are low-income, people of color and young Americans,” said Martin, who is a faculty member at Harvard Medical School and a practicing emergency physician at Massachusetts General Hospital. He immediately saw an opportunity to use these health care visits to increase voter registration and took on another title – executive director of VotER.
In coordination with a team from Harvard Kennedy School, a technology nonprofit called Turbovote, and the behavioral sciences firm ideas42, Martin launched an initiative that makes it easier for patients to register to vote while waiting in healthcare settings. The system uses a combination of site-based tools deployed at hospitals, clinics and community health centers, including kiosks, posters and discharge paperwork that allow patients to scan a QR code or text a number to register to vote directly from their smartphones. Turbovote makes sure registrations comply with state and local laws.
Due to COVID-19, the initiative has taken on a broader scope and now offers health care providers a Healthy Democracy Kit that helps to get their patients a mail-in ballot to vote at home this election cycle. This work will be featured in August during national Civic Health Month, a nonpartisan collaboration between healthcare organizations, voter registration organizations and providers aimed at making the connection between civic engagement and healthcare.
“At the end of the day, we wanted to put forth a system that is totally optional, non-partisan and does not impact or interrupt clinical care.” Martin said.
At least 60 hospitals currently use VotER with dozens more that have requested the program, and over 9,500 providers have ordered health democracy kits. Learn more and request a site based VotER set up for your hospital here or order healthy democracy kits here.