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Improving a Culture of Safety through Teamwork and Communication: TeamSTEPPS Implementation Stories from the Field
AHA member hospitals will share how partnering with AHA Team Training is demonstrating that TeamSTEPPS is not only effective but also creates lasting, positive impact across teams, departments, organizations and communities. (Webinar presented August 20, 2025)
Patient and Family Caregiver Engagement: The Key to Enhancing Teamwork and Communication
Explore how the updated TeamSTEPPS 3.0 framework elevates patient and family caregivers as essential members of the health care team. With refreshed training methods and expanded resources, TeamSTEPPS 3.0 empowers providers, administrators and patient advisors to foster stronger communication, collaboration and safety across care settings.
ASHRM Educational Webinar Series
Join ASHRM for in-depth live webinars led by subject matter experts. These hour-long programs will cover clinical/patient safety, legal/regulatory, enterprise risk management (ERM), risk financing, and more. Each webinar is 1 hour in length and eligible for 1 CE credit towards your CPHRM Certification.
Building Age-Friendly Systems: A Team-Based Approach to What Matters and Beyond
Learn how Novant Health used data, team-based strategies, and quality improvement principles to drive adoption, overcome challenges, and build momentum for culture change in the care of older adults. (Webinar presented August 14, 2025)
Webinar Webcare: Management and Response to Patient Posts Online
This educational session will provide participants with the opportunity to formulate appropriate responses to patient complaints, grievances, and medical questions posted online in light of HIPAA.
Enhancing Patient Safety: Understanding and Leveraging a Unit Safety Score for Improved Outcomes
The Unit Safety Score provides a comprehensive, weighted measure of inpatient safety performance by tracking eleven key domains across harm and best practice events. Calculated on a rolling three-month basis, the score is designed to help healthcare nursing units identify and address preventable patient safety issues, ensuring accountability and continuous improvement. (Webinar presented December 11, 2024)
Webinars: Professional Development
Browse the Association for the Health Care Environment's on-demand webinars page on the topic of professional development.
Webinars: Leadership
Browse the Association for the Health Care Environment's on-demand webinars page on the topic of leadership.
On-Demand Webinars for Environmental Services Professionals
Webinars
Browse the Association for the Health Care Environment's on-demand webinars for busy environmental services leaders and technicians.